WiscNet incident

Messmer Catholic Client Handoff Down | #2231023

Critical Resolved View vendor source →

WiscNet experienced a critical incident on April 27, 2026 affecting Messmer Catholic, lasting 1d 19h. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2026, 07:37 PM UTC
Resolved
Apr 29, 2026, 03:20 PM UTC
Duration
1d 19h
Detected by Pingoru
Apr 27, 2026, 07:37 PM UTC

Affected components

Messmer Catholic

Update timeline

  1. investigating Apr 27, 2026, 07:37 PM UTC

    Hello, The Wiscnet NOC has observed an alarm indicating a loss of connection on the Member Handoff port for Messmer Catholic at 2:03pm. Please verify power and equipment onsite. If you have any additional questions, please contact WiscNet NOC.

  2. resolved Apr 29, 2026, 03:20 PM UTC

    The Wiscnet NOC is seeing the handoff port restore at 5 AM on 4/28.

  3. postmortem Apr 29, 2026, 03:21 PM UTC

    Date & Time of Incident: 4/27 at 2:03pm Duration: 14 hours and 57 minutes. Technician\(s\): Ben/Payton Review Date: 4/29 Brief Summary: Client hand off port was down and restored Root Cause: Client handoff port was down