WiscNet experienced a critical incident on October 15, 2026 affecting Stone Bank School District, lasting 1h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 15, 2026, 07:45 AM UTC
Hello, Starting at 12:34am CT we observed alarms indicating we have lost connection to the firewall that is on location at Stone Bank School District. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1981. We will continue to monitor the situation to see if it resolves.
- resolved Oct 15, 2026, 09:37 AM UTC
As of 4:34am CT we are seeing our alarms clear. We will be closing out this status page.
- postmortem Oct 15, 2026, 09:38 AM UTC
Date & Time of Incident: 10/15 12:34am Duration: ~2400 minutes Technician\(s\): Johnathon Laun Review Date: 10/15 Brief Summary: We observed an alarm in FIDO indicating this site was down Root Cause: We don’t have active monitoring for when this site went down so we are unable to determine full duration, cause is either due to site work or a fiber outage with Teach