WiscNet incident

2206312 - Genoa City J2 School District - Down

Critical Resolved View vendor source →

WiscNet experienced a critical incident on April 27, 2026 affecting Genoa City J2 School District, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2026, 07:07 PM UTC
Resolved
Apr 27, 2026, 07:18 PM UTC
Duration
10m
Detected by Pingoru
Apr 27, 2026, 07:07 PM UTC

Affected components

Genoa City J2 School District

Update timeline

  1. investigating Apr 27, 2026, 07:07 PM UTC

    Hello, At 2/28/2026 13:57 PM Central, we became aware of alarm indicating an outage impacting Genoa City J2 School District. Circuit 400991. While we begin an initial investigation, please verify power to the equipment. Thank you,

  2. investigating Apr 27, 2026, 07:09 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 27, 2026, 07:11 PM UTC

    Hello, We are observing this issue as cleared as of approximately 14:06 CDT this afternoon. We will continue to monitor this.

  4. resolved Apr 27, 2026, 07:18 PM UTC

    This incident has resolved.

  5. postmortem Apr 27, 2026, 07:19 PM UTC

    We observed alarms for r-genoacityj2sd and fw-genoacityjt2sd at approximately 13:57 CDT on 4/27/26. While we were creating a ticket for this issue we observed them both clear at approximately 14:06 CDT on 4/27/26. Our WiscNet Engineers have been informed of this and will look further into this to ensure the issue does not occur again.