WiscNet incident

[2258706] Boscobel Area School District - Router unreachable

Critical Resolved View vendor source →

WiscNet experienced a critical incident on July 10, 2026 affecting Boscobel Area School District, lasting 6h 11m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2026, 02:08 PM UTC
Resolved
Jul 10, 2026, 08:19 PM UTC
Duration
6h 11m
Detected by Pingoru
Jul 10, 2026, 02:08 PM UTC

Affected components

Boscobel Area School District

Update timeline

  1. investigating Jul 10, 2026, 02:08 PM UTC

    Hello, The WiscNet NOC has lost access to our device for Boscobel Area School District at 7/10 8:35 AM Central. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 193. If you have any additional questions, please contact WiscNet NOC.

  2. resolved Jul 10, 2026, 08:19 PM UTC

    Hello, The WiscNet NOC observed the onsite device restore starting at 10:46 AM Central. Please let us know if you continue to experience issues at the Bosobel Area School District.

  3. postmortem Jul 10, 2026, 08:19 PM UTC

    Date & Time of Incident: 7/10 at 8:35 AM Central Duration: 131 Minutes Technician\(s\): Marcus Review Date: 7/10 Root Cause: loss of power Brief Summary: We lost access to the onsite device at 8:35 AM Central, after a power cycle the onsite device came back up at 10:46 AM Central.