WiscNet experienced a critical incident on July 1, 2026 affecting Markesan School District, lasting 5h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 01, 2026, 01:14 PM UTC
Hello, The WiscNet NOC has lost access to our device for Markesan School District on 7/1 at 7:42 AM Central. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 946. If you have any additional questions, please contact WiscNet NOC. Thank you,
- resolved Jul 01, 2026, 06:24 PM UTC
Hello, We observed services restore starting at 12:32 PM Central. Please reach out if you have any questions. Thank you,
- postmortem Jul 02, 2026, 08:36 PM UTC
Date & Time of Incident: 7/1 at 7:42 AM Central Duration: 290 minutes Technician\(s\): Marcus Review Date: 7/2 Root Cause: No root cause identified, logs indicate a loss of power on the onsite device Brief Summary: We received alarms for the onsite device at the markesan school district at 7:42 AM Central. A device reboot was performed on the onsite device at 12:32 PM Central restoring the service.