WiscNet incident
Verona School District Upstream Connection Down | 2251607
WiscNet experienced a major incident on June 22, 2026 affecting Verona Area School District, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 22, 2026, 07:00 PM UTC
Hello, At 1:30pm, the WiscNet NOC observed alarms for an upstream connection for Verona School District. The site traffic has rerouted to the backup connection. We are reaching out to the Provider to investigate the cause.
- identified Jun 22, 2026, 07:49 PM UTC
Hello, Our provider is aware of a suspected fiber cut and is investigating to find the location of the damage.
- identified Jun 22, 2026, 09:37 PM UTC
We are continuing to work on a fix for this issue.
- identified Jun 22, 2026, 09:40 PM UTC
Hello The fiber cut was confirmed by the provider and caused by a lawnmower striking an above ground loop of fiber. The provider is aware of the location of the cut. A crew will be dispatched to the site tomorrow morning to repair the cut fiber. Please let us know if you have any questions. Thanks,
- identified Jun 23, 2026, 02:15 PM UTC
Hello, Our provider is working on repairs and has an ETR this afternoon.
- resolved Jun 23, 2026, 07:36 PM UTC
Hello, Our provider has completed fiber repair, and the connection has restored.
- postmortem Jun 23, 2026, 07:37 PM UTC
Date & Time of Incident:`6/22/26 1:30pm ` Duration:` 24 hours ` Technician\(s\):` Payton, Ben ` Review Date: 6/23/26 Brief Summary: One of the upstream connections to Verona School District experienced an outage due to a fiber cut on our provider’s network. Root Cause: Fiber Cut due to a lawnmower striking an above ground loop of fiber