WiscNet experienced a critical incident on June 19, 2026 affecting Genoa City J2 School District, lasting 3h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 19, 2026, 08:07 AM UTC
Hello, Starting at 2:46 am we observed a loss of connection to our onsite equipment for your circuit. At this time we are requesting onsite power and equipment verification. Due to a policy change on GLS's end we are unable to open a ticket on your behalf. For a ticket to be opened you can contact GLS at 1.866.558.1920 and use your site ID 3308. You can also give consent to GLS for us to open a ticket on your behalf. Please reach out with any questions. Thank you,
- investigating Jun 19, 2026, 08:07 AM UTC
Hello, The provided site ID in the last post was incorrect. The correct site ID is 3182. Please reach out with any questions. Thank you,
- resolved Jun 19, 2026, 11:34 AM UTC
Hello, At this time we are seeing all alarms cleared and services restored. Please reach out with any questions. Thank you,