WiscNet experienced a critical incident on June 19, 2026 affecting Gillett School District, lasting 12h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 19, 2026, 06:01 AM UTC
Hello, Starting at 12:43 am we lost connection to our onsite equipment. At this time we are requesting onsite power and equipment verification. Due to a policy change on GLS's end we are unable to open a ticket on your behalf. GLS can be contacted at 1.866.558.1920 and you can open a ticket with your site ID of 536, or give consent for us to open a ticket on your behalf. Please reach out with any questions. Thank you,
- monitoring Jun 19, 2026, 06:31 PM UTC
Hello, We are observed alarms clear at 12:55 PM. Services should be restored and we are seeing traffic pass. We were able to determine that this outage was due to a loss of power. Total down time for this outage was 732 minutes.
- resolved Jun 19, 2026, 06:33 PM UTC
Services have been restored.
- postmortem Jun 19, 2026, 06:35 PM UTC
1. **POST-MORTEM TEMPLATE** Date & Time of Incident:` 6/19 `Duration:` 732 `Technician\(s\):` Fue Khang / Connor Felton `Review Date: 6/19 Brief Summary: Observed alarms come in for Gillett School District at 12:43 AM CST on 6/19. Attempted to reach out to School but did not get a response. Updated status page. Observed alarms clear at 12:55 AM CST on 6/19. When device was checked, we saw that it had an up time of 31 minutes. Updated status page. Root Cause: Power loss