WiscNet experienced a critical incident on June 18, 2026 affecting Glenwood City School District, lasting 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 18, 2026, 05:41 PM UTC
The WiscNet NOC has lost access to our device for Glenwood City School District at 12:25 PM on 6/18. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 544. If you have any additional questions, please contact WiscNet NOC.
- identified Jun 18, 2026, 06:02 PM UTC
Hello, The alarms have cleared traffic is starting to pass. This outage was between the times of 12:25 PM to 12:39 PM CST.
- monitoring Jun 18, 2026, 06:07 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 18, 2026, 06:10 PM UTC
This incident has been resolved.
- postmortem Jun 18, 2026, 06:15 PM UTC
1. **POST-MORTEM TEMPLATE** Date & Time of Incident:` 6/18 `Duration:`14`Technician\(s\):`Fue Khang `Review Date: 6/18 Brief Summary: Alarms came in at 12:25 PM and cleared at 12:39 PM. We were made aware that this site is apart of a group of sites that are pending termination of network access at the end of June.