WiscNet experienced a critical incident on June 15, 2026 affecting Whitefish Bay School District, lasting 1h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 15, 2026, 11:44 AM UTC
We are currently investigating this issue. At this time please verify power and equipment at the site.
- investigating Jun 15, 2026, 12:26 PM UTC
We have opened an investigation with our provider. Our provider is unable to remote into their equipment and will be looking to triage any issues on their end. While investigations are ongoing please provide power and equipment verification at the site, our provider is also requesting that their equipment onsite to be power cycled due PnE verification. If you have any questions please reach out to us.
- investigating Jun 15, 2026, 01:14 PM UTC
Hello, We are seeing this site has restored as of 7:36 AM this morning and it was noted as down due to a planned outage with the ISP on site.
- resolved Jun 15, 2026, 01:14 PM UTC
This incident has been resolved.
- postmortem Jun 15, 2026, 01:16 PM UTC
Date & Time of Incident: 6/15/26 6:20 AM CST to 7:36 AM CST Duration: 1 hour 16 minutes Technician\(s\): Barry Review Date: 6/15/26 Brief Summary: Beginning at 6:20 AM CST on 6/15, the site was observed as down and restored at 7:36 AM CST. Root Cause: Site was under planned maintenance with ISP.