WiscNet incident
Manitowoc Head Start - 401162 - Reported outage | 2248334
WiscNet experienced a critical incident on June 11, 2026 affecting Manitowoc School District, lasting 3d 18h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 11, 2026, 10:29 PM UTC
Hello, We've detected an outage on your service starting around 5:03PM. If this outage is unexpected and you've verified power onsite, please reach out to 866-558-1920 and create a trouble ticket. If you have any questions or concerns, please reach out to 608-442-6761. Thank you,
- investigating Jun 15, 2026, 01:25 PM UTC
Hello, The WiscNet NOC has lost access to our device for Manitowoc School District at 5:03 PM on 6/11/2026. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 3240.
- investigating Jun 15, 2026, 05:20 PM UTC
Hello, WiscNet is seeing this site has restored as of 11:11 AM this morning.
- resolved Jun 15, 2026, 05:20 PM UTC
This incident has been resolved.
- postmortem Jun 15, 2026, 05:20 PM UTC
Date & Time of Incident: 6/11/2026 from 5:03 PM to 11:11 AM on 6/15/2026 Duration: 3 days 18 hours 8 minutes Technician\(s\): Barry Review Date: 6/15/26 Brief Summary: From 5:03 PM on 6/11/2026 to 11:11 AM on 6/15/2026, an outage was observed at Manitowoc Head Start. Root Cause: Cause not identified. No indications of a power event on WiscNet Equipment.