WiscNet incident

Mass Outage 4-14-2026

Major Resolved View vendor source →
Started
Apr 14, 2026, 04:01 PM UTC
Resolved
Apr 22, 2026, 04:03 PM UTC
Duration
8d
Detected by Pingoru
Apr 14, 2026, 04:01 PM UTC

Affected components

Algoma School DistrictAll Saints Catholic School - BerlinArrowhead UHS School DistrictBellin College IncBonduel School DistrictBowler School DistrictWaukesha County Federated Library System (Bridges Library System)Bridges Library SystemBrighton #1 School DistrictBristol School District #1Burlington Area School DistrictCatholic Memorial High SchoolCESA 1CESA 6CESA 7Chilton School DistrictConcordia UniversityDodgeland School DistrictElcho School DistrictElkhart Lake-Glenbeulah School DistrictErin School DistrictFox Point J2 School DistrictFreedom Area School DistrictGeneva J4 School DistrictGenoa City J2 School DistrictGilmanton School DistrictGrafton School DistrictGranton Area School DistrictGrantsburg School DistrictHartford J1 School DistrictHolmen School DistrictHoricon School DistrictHortonville Area School DistrictHowards Grove School DistrictKettle Moraine School DistrictKewaunee School DistrictKiel Area School DistrictKimberly Area School DistrictKohler School DistrictLac du Flambeau #1 School DistrictLake Country School DistrictLakeshore Technical CollegeLena School DistrictLinn J6 School DistrictLiving Hope Lutheran SchoolGood Shepherd Lutheran SchoolMaple Dale-Indian Hill School DistrictMarian University of Fond du LacMarquette University High SchoolMedford Area Public School DistrictMenominee Indian School DistrictMequon-Thiensville School DistrictMerton Community School DistrictMilton School DistrictMilwaukee County Federated Library SystemMishicot School DistrictMonarch Library SystemNecedah Area School DistrictNew London School DistrictNicolet UHS School DistrictNorthcentral Technical CollegeNorthern Ozaukee School DistrictNorthland Pines School DistrictOakfield School DistrictOutagamie Waupaca Library SystemParis J1 School DistrictPewaukee School DistrictPhillips School DistrictPittsville School DistrictPlymouth Joint School DistrictPort Washington-Saukville School DistrictPrairie Lakes Library SystemPrairie Farm Public School DistrictPrentice School DistrictRacine Lutheran High SchoolRacine Unified School DistrictRandall J1 School DistrictRaymond #14 School DistrictReedsville School DistrictRib Lake School DistrictRipon CollegeSacred Heart School of TheologySalem School DistrictSharon J11 School DistrictShawano School DistrictSheboygan Falls School DistrictShoreland Lutheran High SchoolSouth Milwaukee School DistrictSpring Valley School DistrictSt. Catherines High SchoolSt. Mary Catholic SchoolsStone Bank School DistrictStoughton Area School DistrictSturgeon Bay School DistrictSwallow School DistrictThree Lakes School DistrictUnion Grove J1 School DistrictUnion Grove UHS School DistrictWashington-Caldwell School DistrictWaterford Graded J1 School DistrictWaterford UHS School DistrictWaupaca School DistrictWhite Lake School DistrictWhitefish Bay Dominican High SchoolWisconsin Lutheran CollegeWisconsin School for the DeafWrightstown Community School District

Update timeline

  1. investigating Apr 14, 2026, 04:01 PM UTC

    WiscNet is noticing an issue occurring at our Milwaukee TEACH NNI affecting many members. We’re communicating with the AT&T/TEACH network team to try and determine what happened and as soon as we get some more information we will pass it along. If you have any further questions, concerns, or information to pass along, please reach out to the WiscNet Support Team: Phone: 608-442- 6761 ext. 2 Email: [email protected]

  2. investigating Apr 14, 2026, 09:53 PM UTC

    At this time WiscNet is seeing all sites recovered from the earlier outage of 9:25 AM - 10:00 AM. We are still working to pin down the root cause of the issues with our other partners. If this is not true for your location, or if you are still experiencing issues similar to this morning please reach out. WiscNet wants to ensure that everyone is being addressed and assisted. When a cause is found or further information is available we will make sure that it is shared.

  3. resolved Apr 22, 2026, 04:03 PM UTC

    We wanted to provide some further resolution on the outage from last week. While the symptoms we observed were similar to patterns seen in previous TEACH-related incidents, we worked closely with the TEACH network team to investigate whether any changes or events within the core network may have contributed. We have been informed that no configuration changes or core network events occurred during this timeframe. We were told that the issues appear to have originated with last-mile provider circuits rather than within the TEACH core infrastructure

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