WiscNet experienced a major incident on April 14, 2026 affecting Algoma School District and All Saints Catholic School - Berlin and 1 more component, lasting 8d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 14, 2026, 04:01 PM UTC
WiscNet is noticing an issue occurring at our Milwaukee TEACH NNI affecting many members. We’re communicating with the AT&T/TEACH network team to try and determine what happened and as soon as we get some more information we will pass it along. If you have any further questions, concerns, or information to pass along, please reach out to the WiscNet Support Team: Phone: 608-442- 6761 ext. 2 Email: [email protected]
- investigating Apr 14, 2026, 09:53 PM UTC
At this time WiscNet is seeing all sites recovered from the earlier outage of 9:25 AM - 10:00 AM. We are still working to pin down the root cause of the issues with our other partners. If this is not true for your location, or if you are still experiencing issues similar to this morning please reach out. WiscNet wants to ensure that everyone is being addressed and assisted. When a cause is found or further information is available we will make sure that it is shared.
- resolved Apr 22, 2026, 04:03 PM UTC
We wanted to provide some further resolution on the outage from last week. While the symptoms we observed were similar to patterns seen in previous TEACH-related incidents, we worked closely with the TEACH network team to investigate whether any changes or events within the core network may have contributed. We have been informed that no configuration changes or core network events occurred during this timeframe. We were told that the issues appear to have originated with last-mile provider circuits rather than within the TEACH core infrastructure