WiscNet experienced a critical incident on April 23, 2026 affecting Cambridge School District and Deerfield Community School District and 1 more component, lasting 7h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 23, 2026, 04:48 AM UTC
Hello, Around 11:35PM we started noticing alerts indicating a mass outage. We're investigating now.
- investigating Apr 23, 2026, 05:36 AM UTC
We have opened ticket 12082754 with GLS. GLS is currently assessing this issue and should provide us an update within the next hour. We will provide further information as we receive it.
- investigating Apr 23, 2026, 06:38 AM UTC
GLS has escalated this outage with their engineers. Their engineers are hands on with this outage and are working with their vendor at this time. We will provide further updates as we receive them.
- monitoring Apr 23, 2026, 07:43 AM UTC
All affected sites have restored as of 2:12 AM. GLS is currently pending an RFO from their provider. We are currently monitoring the situation, if you have any questions please reach out to Wiscnet or GLS.
- resolved Apr 23, 2026, 12:48 PM UTC
This incident has been resolved.