WiscNet experienced a critical incident on May 28, 2026 affecting Spencer School District, lasting 6h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 28, 2026, 06:44 AM UTC
Hello, Starting around 12:40 am we observed a loss of connection to our onsite equipment. Our provider confirmed that this is due to a node outage on their network. They have an ETR of 3 am at this time. Please reach out with any questions. Thank you,
- investigating May 28, 2026, 09:58 AM UTC
Hello, The initial diagnosis of this outage has cleared and this remains down. At this time we are reinvestigating this issue, while we are investigating please provide onsite power and equipment verification. Thank you,
- resolved May 28, 2026, 01:29 PM UTC
Hello, Services restored at 6:38am. Our router indicates that the outage was caused by loss of power.
- postmortem May 28, 2026, 01:29 PM UTC
Date & Time of Incident:`5/28 1:12am ` Duration:` 326 ` Technician\(s\):`Connor, Payton ` Review Date: 5/28/26 Brief Summary: At 1:12am, Wiscnet NOC observed loss of connection to the site router. At 6:38am, the connection restored. Root Cause: Loss of Power