WiscNet experienced a critical incident on May 26, 2026 affecting Kiel Area School District, lasting 8h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Kiel Area School District
Update timeline
- investigating May 26, 2026, 05:39 AM UTC
We are currently investigating. GLS has requested the customer open a ticket with them directly and confirm power to the equipment and all devices are connected properly.
- resolved May 26, 2026, 02:17 PM UTC
We now observe services restored as of 1:55AM CDT.
- postmortem May 26, 2026, 02:19 PM UTC
Date & Time of Incident: 12:45AM CDT 5/26/26 Duration: 96 Minutes Technician\(s\): Tim B & Octavia G Review Date: 5/26/26 Brief Summary: Device lost connection briefly, no indication of any power alarms.