WiscNet incident

Wisconsin Dells School District - Down | #2229587

Critical Resolved View vendor source →

WiscNet experienced a critical incident on April 22, 2026 affecting Wisconsin Dells School District, lasting 5h 27m. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2026, 05:24 PM UTC
Resolved
Apr 22, 2026, 10:51 PM UTC
Duration
5h 27m
Detected by Pingoru
Apr 22, 2026, 05:24 PM UTC

Affected components

Wisconsin Dells School District

Update timeline

  1. investigating Apr 22, 2026, 05:24 PM UTC

    Hello, We are seeing the site down currently. Are you aware of any power issues or maintenance at the site? We will be reaching to the provider and opening a ticket in the meantime. Thank you,

  2. investigating Apr 22, 2026, 05:57 PM UTC

    Hello, We contacted the provider and it was determined that this is part of a larger network event they are experiencing. The issue is still under investigation as to the root cause. We will update you as we learn more. Thank you,

  3. identified Apr 22, 2026, 07:00 PM UTC

    Hello, Our last mile provider isolated a fiber cut in the area. The estimated time of repair is 7 hours.

  4. identified Apr 22, 2026, 08:04 PM UTC

    Hello, The provider has isolated the fiber damage and is starting to prepare the wire for splicing.

  5. identified Apr 22, 2026, 09:39 PM UTC

    Hello, The LMP reports that fiber splicing has begun. ETR is 5:30PM CT. Additional updates will be provided as they become available. Thanks

  6. resolved Apr 22, 2026, 10:51 PM UTC

    Hello, Splicing has been completed and we have seen services restore. Please reach out to us if you have any questions. Thanks,