WiscNet incident

#2221645 | Hayward Community School District

Critical Resolved View vendor source →

WiscNet experienced a critical incident on April 6, 2026 affecting Hayward Community School District, lasting 3m. The incident has been resolved; the full update timeline is below.

Started
Apr 06, 2026, 12:53 PM UTC
Resolved
Apr 06, 2026, 12:57 PM UTC
Duration
3m
Detected by Pingoru
Apr 06, 2026, 12:53 PM UTC

Affected components

Hayward Community School District

Update timeline

  1. investigating Apr 06, 2026, 12:53 PM UTC

    The WiscNet NOC has lost access to our device for Hayward School District at 7:43AM on 4/6/26. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. If you have any additional questions, please contact WiscNet NOC.

  2. investigating Apr 06, 2026, 12:56 PM UTC

    We are now observing services restored at this time. If you have any further questions or are still experiencing any issues please don't hesitate to reach out!

  3. resolved Apr 06, 2026, 12:57 PM UTC

    This incident has been resolved.

  4. postmortem Apr 06, 2026, 12:58 PM UTC

    Date & Time of Incident: April 6, 2026 @ 7:40AM CDT Duration: 12 Minutes Technician\(s\): Octavia Review Date: 4/6/2026 Brief Summary: Device lost connection briefly and then restored.