WiscNet incident

Ithaca School District & Sun Prairie School District | 2221948

Critical Resolved View vendor source →
Started
Apr 07, 2026, 06:37 AM UTC
Resolved
Apr 07, 2026, 12:21 PM UTC
Duration
5h 43m
Detected by Pingoru
Apr 07, 2026, 06:37 AM UTC

Affected components

Ithaca School DistrictSun Prairie Area School District

Update timeline

  1. investigating Apr 07, 2026, 06:37 AM UTC

    We are currently investigating this issue.

  2. investigating Apr 07, 2026, 06:58 AM UTC

    We have reached out to GLS. At this time GLS has identified a network outage that is impacting the Ithaca and Sun Prairie School Districts. This outage is currently being triaged at this time. We have opened the following tickets with GLS: Ithaca - 12056583 Sun Prairie - 12056584 We will continue to reach out to GLS over the night to provide updates on the progress of this outage. If you have any questions please reach out to the Wiscnet NOC.

  3. investigating Apr 07, 2026, 07:51 AM UTC

    Hello, GLS continues to investigate this issue. We will continue to follow up and will provide updates as soon as we have them. Please reach out with any questions. Thank you,

  4. monitoring Apr 07, 2026, 12:20 PM UTC

    Both sites are restored as of 2:46 AM CST. We are currently monitoring these services for any further disruptions. If you have any questions or see further issues please reach out to WiscNet or GLS accordingly.

  5. resolved Apr 07, 2026, 12:21 PM UTC

    This incident has been resolved.

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