WiscNet incident
Ithaca School District & Sun Prairie School District | 2221948
WiscNet experienced a critical incident on April 7, 2026 affecting Ithaca School District and Sun Prairie Area School District, lasting 5h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 07, 2026, 06:37 AM UTC
We are currently investigating this issue.
- investigating Apr 07, 2026, 06:58 AM UTC
We have reached out to GLS. At this time GLS has identified a network outage that is impacting the Ithaca and Sun Prairie School Districts. This outage is currently being triaged at this time. We have opened the following tickets with GLS: Ithaca - 12056583 Sun Prairie - 12056584 We will continue to reach out to GLS over the night to provide updates on the progress of this outage. If you have any questions please reach out to the Wiscnet NOC.
- investigating Apr 07, 2026, 07:51 AM UTC
Hello, GLS continues to investigate this issue. We will continue to follow up and will provide updates as soon as we have them. Please reach out with any questions. Thank you,
- monitoring Apr 07, 2026, 12:20 PM UTC
Both sites are restored as of 2:46 AM CST. We are currently monitoring these services for any further disruptions. If you have any questions or see further issues please reach out to WiscNet or GLS accordingly.
- resolved Apr 07, 2026, 12:21 PM UTC
This incident has been resolved.