WiscNet incident

2304544 | Network Event - Multiple Members - 10/15

Critical Resolved View vendor source →

WiscNet experienced a critical incident on October 15, 2026 affecting Saint Croix Falls School District and School District of Ladysmith and 1 more component, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2026, 07:24 PM UTC
Resolved
Oct 15, 2026, 08:17 PM UTC
Duration
52m
Detected by Pingoru
Oct 15, 2026, 07:24 PM UTC

Affected components

Saint Croix Falls School DistrictSchool District of LadysmithMid-State Technical CollegeNeillsville School DistrictNorthland CollegeOwen-Withee School DistrictRhinelander School DistrictStanley-Boyd Area School DistrictThorp School DistrictTomahawk School District

Update timeline

  1. investigating Oct 15, 2026, 07:24 PM UTC

    Hello, We are seeing a network event starting at 2:10 PM that is affecting multiple members. We are investigating further and provide updates as we know more.

  2. investigating Oct 15, 2026, 07:38 PM UTC

    Hello, We are working with our local provider for further investigation.

  3. investigating Oct 15, 2026, 07:46 PM UTC

    We are continuing to investigate this issue.

  4. investigating Oct 15, 2026, 08:13 PM UTC

    We are continuing to investigate this issue.

  5. monitoring Oct 15, 2026, 08:17 PM UTC

    At this time WISCNET is seeing this event resolved with all affected services restored. Please reach out if you are experiencing any lingering issues.

  6. resolved Oct 15, 2026, 08:17 PM UTC

    This incident has been resolved.

  7. postmortem Oct 15, 2026, 08:17 PM UTC

    Date & Time of Incident: 10/15 14:05 - 14:36 Duration: ~31 minutes Technician\(s\): Jacob K Review Date: 10/15 Brief Summary: We observed alarms indicating a mass outage on a provider connection. The provider was contacted and we are now seeing all sites restored. Root Cause: Provider outage