WiscNet incident

Waterford Union High School | 2224846

Critical Resolved View vendor source →

WiscNet experienced a critical incident on April 14, 2026 affecting Waterford UHS School District, lasting 7h 5m. The incident has been resolved; the full update timeline is below.

Started
Apr 14, 2026, 09:28 AM UTC
Resolved
Apr 14, 2026, 04:34 PM UTC
Duration
7h 5m
Detected by Pingoru
Apr 14, 2026, 09:28 AM UTC

Affected components

Waterford UHS School District

Update timeline

  1. investigating Apr 14, 2026, 09:28 AM UTC

    We are currently investigating this issue.

  2. investigating Apr 14, 2026, 09:58 AM UTC

    We have opened ticket 12069090 with GLS. While GLS worked with their carrier to investigate please verify power and equipment onsite. If you have any questions please reach out to Wiscnet or GLS.

  3. resolved Apr 14, 2026, 04:34 PM UTC

    Hello, We are seeing the site has restored as of 10:33 AM this morning.

  4. postmortem Apr 14, 2026, 04:34 PM UTC

    Date & Time of Incident: 4/14/26 from 3:44 AM to 10:33 AM Duration: 6 hours 41 minutes Technician\(s\): Barry Review Date: 4/14 Brief Summary: On 4/14/26 from 3:44 AM to 10:33 AM, Waterford Union High School was down due to a local power outage. Root Cause: Local Power outage.