WiscNet incident

[2304841] Mequon-Thiensville School District - 400556 - Router Unreachable

Critical Resolved View vendor source →

WiscNet experienced a critical incident on October 16, 2026 affecting Mequon-Thiensville School District, lasting 1h 34m. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2026, 02:28 PM UTC
Resolved
Oct 16, 2026, 04:03 PM UTC
Duration
1h 34m
Detected by Pingoru
Oct 16, 2026, 02:28 PM UTC

Affected components

Mequon-Thiensville School District

Update timeline

  1. identified Oct 16, 2026, 02:28 PM UTC

    Hello, The WiscNet NOC has lost access to our device for Mequon-Thiensville School District at 9 AM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is **1004.** If you have any additional questions, please contact WiscNet NOC at [email protected]__ or by phone at 608-442-6761. Thank you,

  2. identified Oct 16, 2026, 04:02 PM UTC

    Hello, We observe this circuit restored as of 9:50 AM.

  3. resolved Oct 16, 2026, 04:03 PM UTC

    This incident has been resolved.