Deefield Community School District | 2228335

Update timeline

1. monitoring Apr 20, 2026, 07:22 AM UTC

   Wiscnet has been seeing some bouncing for Deerfield Community School District. At this time we're seeing the service up and are currently monitoring the situation. We will let you know if further issues are present.

2. monitoring Apr 20, 2026, 08:15 AM UTC

   Service went down again, we have opened ticket 12078407 with GLS to verify if there's any outage or maintenance work being done by the provider. We see the site is now restored again and will monitor accordingly. If issues persist we may need possible power and equipment investigation at the site. If you have any questions please reach out to Wiscnet.

3. monitoring Apr 20, 2026, 09:45 AM UTC

   GLS's provider is currently investigating and testing this service for any issues. They are currently pending the provider's investigation. GLS is pushing an escalation at this time. We will provide further information as we receive it.

4. monitoring Apr 20, 2026, 11:25 AM UTC

   GLS is still working with their provider to get further details on their testing and investigation. At this time this issue has been escalated another level.

5. monitoring Apr 20, 2026, 01:41 PM UTC

   We now observe services restored as of 7:51AM. They have been stable since, we will continue to monitor for any further bounces.

6. resolved Apr 20, 2026, 01:59 PM UTC

   We are now seeing the issue resolved and services remain stable.

7. postmortem Apr 20, 2026, 02:01 PM UTC

   Date & Time of Incident: 4/20/26 @ 2:16AM Duration: 149 minutes Technicians: Jordan & Octavia Review Date: 4/20/26 Summary: Provider Issue