WiscNet experienced a critical incident on May 4, 2026 affecting Cambridge School District, lasting 1d 20h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 04, 2026, 07:59 PM UTC
The WiscNet NOC has lost access to our device for Cambridge School District at 2:22 PM on 5/4/2026. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 238.
- investigating May 04, 2026, 08:10 PM UTC
Hello, We are seeing the site has restored as of 2:57 PM CST.
- investigating May 04, 2026, 08:10 PM UTC
We are continuing to investigate this issue.
- resolved May 06, 2026, 04:33 PM UTC
This incident has been resolved.
- postmortem May 06, 2026, 04:34 PM UTC
Date & Time of Incident: 2:22 PM CST on 5/4/2026 Duration: 35 minutes Technician\(s\): Barry Review Date: 5/6/2026 Brief Summary: Beginning at 2:22 PM CST on 5/4/2026, alarms have been observed indicating Cambridge School District is down. Site restored as of 2:57 PM on 5/4/2026. Root Cause: Device logs indicate an uptime of 19 weeks, 2 hours, 43 minutes. This appears to have been either site work or a Teach/GLS outage.