WiscNet experienced a critical incident on September 10, 2026 affecting Saint Croix Falls School District, lasting 5h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 10, 2026, 07:03 AM UTC
Hello, The WiscNet NOC has lost access to our device for Saint Croix Falls Area School District at 9/10 1:53am and are investigating. To assist with our investigation, please verify power to your site and the network equipment, then contact the WiscNet NOC at [email protected]__ or by phone at 608-442-6761. Thank you,
- investigating Sep 10, 2026, 07:10 AM UTC
Hello, Our provider has informed us that this is due to a known maintenance event occurring in the area that will end at 7am. We will provide updates when we receive the hands off for this maintenance. Thank you,
- identified Sep 10, 2026, 12:27 PM UTC
Hello, As of 2:26am we are seeing this site as restored. We will be closing out this status page. Thank you,
- resolved Sep 10, 2026, 12:28 PM UTC
This incident has been resolved.
- postmortem Sep 10, 2026, 12:28 PM UTC
Date & Time of Incident: 9/10 1:58am Duration: 18 minutes Technician\(s\): Johnathon Laun Review Date: 9/10 Brief Summary: We observed this site go down Root Cause: Unnotified maintenance from the provider