WiscNet incident

[2285849] Freedom School District - Handoff Port Down

Critical Resolved View vendor source →

WiscNet experienced a critical incident on September 2, 2026 affecting Freedom Area School District, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2026, 02:13 PM UTC
Resolved
Sep 02, 2026, 03:15 PM UTC
Duration
1h 1m
Detected by Pingoru
Sep 02, 2026, 02:13 PM UTC

Affected components

Freedom Area School District

Update timeline

  1. identified Sep 02, 2026, 02:13 PM UTC

    Hello, At 4:58am, the WiscNet NOC observed the handoff port 4 go physically down at Freedom School District. Please verify power and equipment onsite and reach out to the WiscNet NOC if you have any questions.

  2. resolved Sep 02, 2026, 03:15 PM UTC

    Hello, At 9:18am, WiscNet NOC observed alarms clear.

  3. postmortem Sep 02, 2026, 03:16 PM UTC

    Date & Time of Incident:` 9/2/26 4:58am ` Duration:` 4 hours, 20 minutes` Technician\(s\):`Payton ` Review Date: 9/2/26 Brief Summary: WiscNet NOC observed the handoff port physically down.