WiscNet experienced a critical incident on September 2, 2026 affecting Adams-Friendship Area School District and Chilton School District and 1 more component, lasting 2h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 02, 2026, 09:49 AM UTC
Hello, At 4:20am CT the WiscNet NOC observed multiple school districts go down. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID are below. Adam Friendship - 5 Brillion - 206 Cambridge - 238 Cesa05 - 1356 Chilton - 265 Deerfield - 344 Dodgeville - 368 Elkhart - 430 Hustisford - 675 Lake Mills - 3027 Mishicot - 1132 Parkview - 1268 Reedsville - 1410 Sacred Hearts - 1617 Two Rivers -1674 Walworth - 1984 Waterloo - 1713 Westfield - 1830 River Valley -1567 Oregon - 2605 Lodi - 3200 If you have any additional questions, please contact WiscNet NOC.
- resolved Sep 02, 2026, 12:18 PM UTC
We are seeing services restored as of 6:18am.
- postmortem Sep 02, 2026, 12:19 PM UTC
Date & Time of Incident: 9/2/2026 4:20am Duration: 118 minutes Technician\(s\): Johnathon Laun Review Date: 9/2 Brief Summary: Multiple GLS sites went down at 4:20am Root Cause: Seems to be related to a provider outage on GLS’s end