Wirex incident

BTC transfers delays detected

Notice Resolved View vendor source →

Wirex experienced a notice incident on August 8, 2023 affecting Crypto transfers, lasting 4h 35m. The incident has been resolved; the full update timeline is below.

Started
Aug 08, 2023, 01:01 PM UTC
Resolved
Aug 08, 2023, 05:36 PM UTC
Duration
4h 35m
Detected by Pingoru
Aug 08, 2023, 01:01 PM UTC

Affected components

Crypto transfers

Update timeline

  1. investigating Aug 08, 2023, 01:01 PM UTC

    Affected service: Incoming/Outgoing transfers Affected Coin: BTC Affected region: EEA + RoW Description: Due to a sudden fee spike on BTC blockchain users may experience intermittent issues with outbound transactions. Resolution is expected in following hours.

  2. resolved Aug 08, 2023, 05:36 PM UTC

    This incident has been resolved.