Wirex experienced a minor incident on June 23, 2023 affecting Wirex Card, lasting 54d 22h. The incident has been resolved; the full update timeline is below.
Affected components
Wirex Card
Update timeline
- investigating Jun 23, 2023, 08:54 AM UTC
Affected service: Card operations Affected region: EEA Description: We're currently experiencing degraded performance with card processing in the European Economic Area (EEA). Card processing in the UK, APAC, and USA are unaffected and operating normally. Our team is actively working to resolve this issue. Updates to follow. Thank you for your patience.
- resolved Aug 17, 2023, 07:46 AM UTC
This incident has been resolved.