Wirex incident

Issue processing crypto transactions through BSC (BinanceSmartChain) transport.

Wirex experienced a minor incident on August 31, 2023 affecting Crypto transfers, lasting 18h 55m. The incident has been resolved; the full update timeline is below.

Started: Aug 31, 2023, 11:53 AM UTC
Resolved: Sep 01, 2023, 06:49 AM UTC
Duration: 18h 55m
Detected by Pingoru: Aug 31, 2023, 11:53 AM UTC

Affected components

Crypto transfers

Update timeline

investigating Aug 31, 2023, 11:53 AM UTC

Affected service: Transactions Affected Transport: BSC (BinanceSmartChain) Affected region: All Description: A processing issue on our partner’s side is currently affecting certain crypto transactions. To minimize disruption, we have temporarily disabled transactions through BSC (BinanceSmartChain) transport. Our partner is working to resolve the issue. We will update you as soon as we know more. Next update: 2h
resolved Sep 01, 2023, 06:49 AM UTC

This incident has been resolved.