Wirex experienced a minor incident on September 5, 2023 affecting Crypto transfers, lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
Crypto transfers
Update timeline
- identified Sep 05, 2023, 11:49 AM UTC
Affected service: Outgoing crypto transfers, crypto account details Affected Coin: All Affected region: All Description: A processing issue on our partner’s side is currently affecting certain crypto transactions. To minimize disruption, we have temporarily disabled outgoing transactions, showing the existing account details, new account details creation. Our partner is working to resolve the issue. We will update you as soon as we know more.
- resolved Sep 05, 2023, 12:09 PM UTC
This incident has been resolved.