Wirex incident

Issue processing BTC outgoing transactions

Notice Resolved View vendor source →

Wirex experienced a notice incident on October 15, 2023 affecting Crypto transfers, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2023, 11:23 AM UTC
Resolved
Oct 15, 2023, 11:57 AM UTC
Duration
34m
Detected by Pingoru
Oct 15, 2023, 11:23 AM UTC

Affected components

Crypto transfers

Update timeline

  1. investigating Oct 15, 2023, 11:23 AM UTC

    Affected service: Outgoing transfers Affected Coin: BTC Affected region: All Description: We may observe some unexpected behaviours in BTC outgoing transactions processing. 3rd party service is already acknowledged about the issue.

  2. resolved Oct 15, 2023, 11:57 AM UTC

    This incident has been resolved.