Wirex experienced a minor incident on November 14, 2023 affecting Web Application and Android Application and 1 more component, lasting 2h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Web ApplicationAndroid ApplicationiOS Application
Update timeline
- identified Nov 14, 2023, 04:23 PM UTC
Affected service: Application Affected region: All Description: Considering the ongoing incident on 3rd party side, we may observe performance degradation which may affect application responsiveness. Our technicians are currently investigating the issue and will update you as soon as we know more.
- identified Nov 14, 2023, 04:25 PM UTC
We are continuing to work on a fix for this issue.
- resolved Nov 14, 2023, 06:28 PM UTC
We confirm that the aforementioned issues have been resolved. The application is fully available. Thanks for the patience shown