Wirex incident

Outgoing TRX transfers disabled

Notice Resolved View vendor source →

Wirex experienced a notice incident on November 17, 2023 affecting Crypto transfers, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Nov 17, 2023, 06:51 PM UTC
Resolved
Nov 17, 2023, 07:02 PM UTC
Duration
10m
Detected by Pingoru
Nov 17, 2023, 06:51 PM UTC

Affected components

Crypto transfers

Update timeline

  1. identified Nov 17, 2023, 06:51 PM UTC

    Affected service: Outgoing transfers Affected Coin: TRX Affected region: EEA + UK Description: We detected some technical barriers with processing TRX outgoing transfers. To avoid any impact on users, TRX has been disabled. The root cause is already detected.

  2. resolved Nov 17, 2023, 07:02 PM UTC

    This incident has been resolved.