Wirex incident

Issue processing outgoing crypto transactions

Minor Resolved View vendor source →

Wirex experienced a minor incident on November 21, 2023 affecting Crypto transfers, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2023, 03:03 PM UTC
Resolved
Nov 21, 2023, 03:23 PM UTC
Duration
20m
Detected by Pingoru
Nov 21, 2023, 03:03 PM UTC

Affected components

Crypto transfers

Update timeline

  1. identified Nov 21, 2023, 03:03 PM UTC

    Affected service: Outgoing Crypto Transactions Affected Coin: All Affected region: EEA + RoW Description: A processing issue on our partner’s side is currently affecting outgoing crypto transactions. Our partner is working to resolve the issue. We will update you as soon as we know more. Next update: 1h

  2. resolved Nov 21, 2023, 03:23 PM UTC

    This incident has been resolved.