Wirex experienced a notice incident on November 30, 2023 affecting Crypto transfers, lasting 5d. The incident has been resolved; the full update timeline is below.
Affected components
Crypto transfers
Update timeline
- identified Nov 30, 2023, 01:40 PM UTC
Affected service: Deposits Affected region: USA Description: A technical issue on our partner’s side caused some part of deposits that were completed on blockchain on 27-28 November 2023 not to be added to your account. We are currently working on resolving the issue and crediting the deposits. We will update you as soon as we know more.
- resolved Dec 05, 2023, 02:15 PM UTC
This incident has been resolved.