Wirex experienced a minor incident on May 6, 2024 affecting Crypto transfers, lasting 1h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Crypto transfers
Update timeline
- identified May 06, 2024, 12:50 PM UTC
Affected service: Outgoing transactions Affected Coin: BTC Affected region: All Description: A processing issue on our partner’s side is currently affecting certain crypto transactions. To minimize disruption, we have temporarily disabled BTC outgoing transactions. Our partner is working to resolve the issue. We will update you as soon as we know more. Next update: 2h
- monitoring May 06, 2024, 01:16 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 06, 2024, 01:54 PM UTC
This incident has been resolved.