Wirex incident

Issue processing outgoing BTC transactions

Minor Resolved View vendor source →

Wirex experienced a minor incident on May 6, 2024 affecting Crypto transfers, lasting 1d 17h. The incident has been resolved; the full update timeline is below.

Started
May 06, 2024, 03:19 PM UTC
Resolved
May 08, 2024, 08:20 AM UTC
Duration
1d 17h
Detected by Pingoru
May 06, 2024, 03:19 PM UTC

Affected components

Crypto transfers

Update timeline

  1. investigating May 06, 2024, 03:19 PM UTC

    Affected service: Transactions Affected Coin: BTC Affected region: All Description: A processing issue on our partner’s side is currently affecting outgoing BTC transactions. Our partner is working to resolve the issue. We will update you as soon as we know more. Next update: 2h

  2. resolved May 08, 2024, 08:20 AM UTC

    This incident has been resolved.