Wirex incident

Help Center and Wirex website degraded availability

Minor Resolved View vendor source →

Wirex experienced a minor incident on July 31, 2023 affecting Website, lasting 8d. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2023, 12:29 PM UTC
Resolved
Aug 08, 2023, 12:59 PM UTC
Duration
8d
Detected by Pingoru
Jul 31, 2023, 12:29 PM UTC

Affected components

Website

Update timeline

  1. identified Jul 31, 2023, 12:29 PM UTC

    We have detected a degraded availability of Help Center and main Wirex website. Please be informed our technicians are aware of the issue and the hotfix is being implemented.

  2. resolved Aug 08, 2023, 12:59 PM UTC

    This incident has been resolved.