Wirex incident

Issue processing crypto transactions

Minor Resolved View vendor source →

Wirex experienced a minor incident on May 8, 2024 affecting Crypto transfers, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2024, 08:22 AM UTC
Resolved
May 08, 2024, 08:40 AM UTC
Duration
18m
Detected by Pingoru
May 08, 2024, 08:22 AM UTC

Affected components

Crypto transfers

Update timeline

  1. identified May 08, 2024, 08:22 AM UTC

    Affected service: Transactions Affected Coin: All Affected region: All Description: A processing issue on our partner’s side is currently affecting certain crypto transactions. Some of outgoing crypto transactions may fail. Our partner is working to resolve the issue. We will update you as soon as we know more. Next update: 2h

  2. resolved May 08, 2024, 08:40 AM UTC

    This incident has been resolved.