Wirex experienced a minor incident on June 13, 2024 affecting Fiat transfers, lasting 158d 15h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 13, 2024, 05:16 PM UTC
Affected Coin: GBP Description: An issue on our partner’s side is currently may affect GBP transactions. Our partner is working to resolve the issue. We will update you as soon as we know more.
- identified Jun 13, 2024, 06:01 PM UTC
To minimize disruption, we have temporarily disabled outgoing GBP transfers.
- identified Sep 02, 2024, 12:42 PM UTC
Outgoing GBP transfers are still disabled. Currently, we are working on the migration to the new bank provider. You are already able to request new bank details for incoming transfers (or, for an alternative way - GBP Easy Bank transfer. More details on:https://wirexapp.com/help/article/how-to-fund-your-account-via-bank-transfer-ukeea-1254). We expect new updates on this feature during September.
- resolved Nov 19, 2024, 08:53 AM UTC
This incident has been resolved.