Wirex incident

iOS client issue(latest 4.1.10 version): outgoing crypto transfers fail

Notice Resolved View vendor source →

Wirex experienced a notice incident on December 14, 2024, lasting 3h 1m. The incident has been resolved; the full update timeline is below.

Started
Dec 14, 2024, 10:05 AM UTC
Resolved
Dec 14, 2024, 01:07 PM UTC
Duration
3h 1m
Detected by Pingoru
Dec 14, 2024, 10:05 AM UTC

Update timeline

  1. identified Dec 14, 2024, 10:05 AM UTC

    Coin: All Region: All Description: the ongoing incident identified with the unexpected behaviour in specific transcactions. On latest iOS version 4.1.10, outgoing crypto transfers is not available to initiate. The workaround is to use other client - Android or Web. Our technicials already acknowledged the issue.

  2. resolved Dec 14, 2024, 01:07 PM UTC

    The hotfix has been applied