Resolved after 16 hours, affecting App and Video uploading and 1 more, on November 28, 2018.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- monitoring Nov 28, 2018, 03:41 AM UTC
There is a large backlog of encoding jobs that are not being executed in a timely fashion. We are looking into it.
- monitoring Nov 28, 2018, 04:07 AM UTC
We are continuing to monitor for any further issues.
- monitoring Nov 28, 2018, 07:07 AM UTC
We have pinpointed the cause as being a major incident with Microsoft Azure. Uploading functionality has now resumed, we will be working through the queue of videos stuck in the encoding phase. As there is a large backlog of encoding jobs, please expect this to take time. Thank you for your patience.
- monitoring Nov 28, 2018, 10:46 AM UTC
The issues we were experiencing with uploads and encoding due to the Microsoft Azure incident have been fully resolved. We are now fully operational. Thank you for your patience.
- monitoring Nov 28, 2018, 07:41 PM UTC
We are continuing to monitor for any further issues.
- resolved Nov 28, 2018, 07:41 PM UTC
This incident has been resolved.
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