Wipster incident

Encoding pipeline failures

Resolved after 6 days 18 hours, affecting Video encoding, on February 12, 2021.

resolved Feb 18, 2021, 07:54 PM UTC

Issues with underlying infrastructure services have been resolved and remediated.

Started
Feb 12, 2021, 01:34 AM UTC
Resolved
Feb 18, 2021, 07:54 PM UTC
Duration
6d 18h
Detected by Pingoru
Feb 12, 2021, 01:34 AM UTC

Affected components

Video encoding

Update timeline

  1. investigating Feb 12, 2021, 01:34 AM UTC

    Currently investigating issue

  2. monitoring Feb 12, 2021, 03:22 AM UTC

    Fix applied, and stalled encodings have been reprocessed. We will continue to monitor.

  3. resolved Feb 18, 2021, 07:54 PM UTC

    Issues with underlying infrastructure services have been resolved and remediated.

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