Wipster incident

Notification Issues

Resolved after 5 days, affecting App, on October 12, 2021.

monitoring Oct 15, 2021, 01:55 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 12, 2021, 07:50 PM UTC
Resolved
Oct 17, 2021, 08:14 PM UTC
Duration
5d
Detected by Pingoru
Oct 12, 2021, 07:50 PM UTC

Affected components

App

Update timeline

  1. investigating Oct 12, 2021, 07:50 PM UTC

    There have been increased reports of notifications not being sent. Our team is currently looking into this issue.

  2. identified Oct 13, 2021, 01:10 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Oct 13, 2021, 04:36 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Oct 14, 2021, 09:53 PM UTC

    We are currently testing a solution for this issue

  5. monitoring Oct 15, 2021, 01:55 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Oct 17, 2021, 08:14 PM UTC

    This incident has been resolved.

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