Wipster incident

Auth0 Elevated Response Times

Resolved after 57 minutes, affecting Auth0 User Authentication, on December 16, 2021.

monitoring Dec 16, 2021, 09:00 PM UTC

A fix has been implemented and Auth0 is no longer experiencing any latency. We are monitoring this issue to ensure it is resolved.

Started
Dec 16, 2021, 08:42 PM UTC
Resolved
Dec 16, 2021, 09:39 PM UTC
Duration
57m
Detected by Pingoru
Dec 16, 2021, 08:42 PM UTC

Affected components

Auth0 User Authentication

Update timeline

  1. investigating Dec 16, 2021, 08:42 PM UTC

    Auth0 is experiencing elevated response times. This may cause Wipster to load slowly when first logging in. Auth0 is currently investigating this issue.

  2. monitoring Dec 16, 2021, 09:00 PM UTC

    A fix has been implemented and Auth0 is no longer experiencing any latency. We are monitoring this issue to ensure it is resolved.

  3. resolved Dec 16, 2021, 09:39 PM UTC

    This incident has been resolved.

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