Resolved after 10 hours 3 minutes, on July 14, 2022.
We are continuing to monitor for any further issues.
Update timeline
- investigating Jul 14, 2022, 02:26 PM UTC
We have received a high volume of reports of failed PDF uploads. We are currently investigating this issue.
- investigating Jul 14, 2022, 04:10 PM UTC
We are continuing to investigate this issue. There may be a delay in finding root cause due to time zone differences within our team.
- identified Jul 14, 2022, 05:51 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 15, 2022, 12:13 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jul 15, 2022, 12:14 AM UTC
We are continuing to monitor for any further issues.
- resolved Jul 15, 2022, 12:30 AM UTC
This incident has been resolved.
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