Wipster incident

Degraded Performance and Upload issues related to Amazon Web Services incident

Minor Resolved View vendor source →

Wipster experienced a minor incident on October 20, 2025 affecting App and Video uploading and 1 more component, lasting 1d 3h. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 03:49 PM UTC
Resolved
Oct 21, 2025, 07:29 PM UTC
Duration
1d 3h
Detected by Pingoru
Oct 20, 2025, 03:49 PM UTC

Affected components

AppVideo uploadingVideo encoding

Update timeline

  1. identified Oct 20, 2025, 03:49 PM UTC

    The current issues related to uploads and app performance are related to an incident on Amazon Web Services which is affecting a wide array of online services and websites this morning. We are closely monitoring the situation as AWS implements a fix which is expected shortly.

  2. monitoring Oct 20, 2025, 09:10 PM UTC

    Uploading and encoding is now working properly for most customers. We are continuing to monitor status with AWS to track to a full resolution.

  3. monitoring Oct 20, 2025, 09:10 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 21, 2025, 07:29 PM UTC

    This incident has been resolved.