Wipster incident

Some users are unable to log into Wipster

Major Resolved View vendor source →

Wipster experienced a major incident on December 5, 2025 affecting App and Auth0 User Authentication, lasting 3h 4m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2025, 03:37 PM UTC
Resolved
Dec 05, 2025, 06:42 PM UTC
Duration
3h 4m
Detected by Pingoru
Dec 05, 2025, 03:37 PM UTC

Affected components

AppAuth0 User Authentication

Update timeline

  1. investigating Dec 05, 2025, 03:37 PM UTC

    Some users are reporting being unable to log into Wipster, seeing only a white screen upon login. We are investigating this issue.

  2. monitoring Dec 05, 2025, 05:07 PM UTC

    A fix has been implemented and we are monitoring the results. Users may need to clear their browser cache in order to regain access to Wipster.

  3. resolved Dec 05, 2025, 06:42 PM UTC

    This incident has been resolved.