WineDirect incident

Users cannot log into WineDirect

Resolved after 34 minutes, affecting Classic - Site Admin and Classic - POS and 1 more, on May 12, 2026.

monitoring May 12, 2026, 04:49 PM UTC

We have identified the problem and users should be able to log into the admin panel again. We will continue to monitor the platform to ensure stability.

Started
May 12, 2026, 04:31 PM UTC
Resolved
May 12, 2026, 05:06 PM UTC
Duration
34m
Detected by Pingoru
May 12, 2026, 04:31 PM UTC

Affected components

Classic - Site AdminClassic - POSFulfillment Portal (Fulfillment Portal — North America)

Update timeline

  1. investigating May 12, 2026, 04:31 PM UTC

    Users are reporting they cannot log into WineDirect. We already informed our development team about it and we're currently investigating this occurrence.

  2. monitoring May 12, 2026, 04:49 PM UTC

    We have identified the problem and users should be able to log into the admin panel again. We will continue to monitor the platform to ensure stability.

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