WineDirect incident

Users cannot log into WineDirect

Major Resolved View vendor source →

WineDirect experienced a major incident on May 12, 2026 affecting Classic - Site Admin and Classic - POS and 1 more component, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2026, 04:31 PM UTC
Resolved
May 12, 2026, 05:06 PM UTC
Duration
34m
Detected by Pingoru
May 12, 2026, 04:31 PM UTC

Affected components

Classic - Site AdminClassic - POSFulfillment Portal (North America)

Update timeline

  1. investigating May 12, 2026, 04:31 PM UTC

    Users are reporting they cannot log into WineDirect. We already informed our development team about it and we're currently investigating this occurrence.

  2. monitoring May 12, 2026, 04:49 PM UTC

    We have identified the problem and users should be able to log into the admin panel again. We will continue to monitor the platform to ensure stability.