Service Alert - Knewton alta

Update timeline

1. identified Feb 20, 2026, 06:40 PM UTC

   We have identified an issue with Knewton alta and we are working to resolve it as quickly as possible. Please visit http://status.knewton.com for details. We apologize for any inconvenience this may cause. Please check back for updates.

2. identified Feb 20, 2026, 07:32 PM UTC

   We are currently experiencing a service interruption. The root cause has been identified as an outage with a major internet content delivery service (Cloudflare: https://www.cloudflarestatus.com). We will provide additional updates as they become available. We apologize for this inconvenience.

3. resolved Feb 20, 2026, 07:47 PM UTC

   We are pleased to report that the previous issues Alta was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review Alta platform status at anytime, please visit http://status.knewton.com.