Wiley Knewton Alta experienced a critical incident on February 20, 2026 affecting Knewton alta, lasting 1h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Feb 20, 2026, 06:40 PM UTC
We have identified an issue with Knewton alta and we are working to resolve it as quickly as possible. Please visit http://status.knewton.com for details. We apologize for any inconvenience this may cause. Please check back for updates.
- identified Feb 20, 2026, 07:32 PM UTC
We are currently experiencing a service interruption. The root cause has been identified as an outage with a major internet content delivery service (Cloudflare: https://www.cloudflarestatus.com). We will provide additional updates as they become available. We apologize for this inconvenience.
- resolved Feb 20, 2026, 07:47 PM UTC
We are pleased to report that the previous issues Alta was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review Alta platform status at anytime, please visit http://status.knewton.com.